Transcripts must be requested by the host or scheduler at the time of requesting RCC services.  This feature can be disabled by the host or scheduler of the event to protect confidentiality.

Relay Conference Captioning includes an optional free service for you to receive a full unedited transcript of the call when requested at the time the RCC request is placed.


Real-time transcript:  

Allows authorized participants to view a copy of the session transcript at any time during the discussion in a separate viewer window from the real-time event captioning. This is a snapshot of the dialogue up to that moment.

Unedited transcript: 

Meeting attendees can view the text from the beginning of a call, meeting, or discussion and the full text is available for distribution and archive immediately at the event’s conclusion.

Saving a copy of transcript: 

The host/scheduler of a RCC request must select if a transcript is needed and access method for participants.  A Real-time Transcript can be saved by meeting participants directly to their computers at the conclusion of the event. The Transcript button at the top of the viewer page will open the transcript and also enable the user to Save, Email or Print a copy of the transcript.

Conference call confidentiality: 

Every call is treated with the highest degree of confidentiality possible. As a result of these stringent standards, it is our standard procedure to destroy the record of the call as the call concludes. It is impossible to recover the text of the call once the confidentiality rules are imposed. Therefore, the only way to ensure a copy of the call transcript is at the time a RCC request is submitted.

The Relay Hawaii website is an online information service provided by Sprint - Relay Hawaii. Although the information is available to anyone, Relay Hawaii retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:


  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Relay Hawaii;

  2. Include the information on your own server or in your own documents without the permission of Relay Hawaii;

  3. Modify or re-use the text, graphics, or videos located on Relay Hawaii's website.


You may print copies of the information for your own personal use or store files on your own computer for your personal use only. 
Relay Hawaii reserves all other rights.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademarks of Ultratec, Inc.


Relay Hawaii service is provided by Sprint Relay as regulated by the Hawaii Public Utilities Commission (PUC).  


© Relay Hawaii 2010-2020. All rights reserved.