RCC TECHNICAL SUPPORT

Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider, etc.

 

  • Hours of Operation

    • Scheduling or Technical Department
      is available 24 hours a day/7 days a week.

       

    • Relay Conference Captioning service is available:

      • Monday through Friday: 8:00 AM to 8:00 PM

      • Saturday: 8:00 AM to 2:00 PM

  • Scheduling Department

    • Office:  833-250-2784

    • Support E-mail: RCC@sprint.com 

    • Fax: 877-877-3291

 

  • Technical Department

 

  • Emergency Support

    • 833-250-2784
      Please limit calls to 24-hour emergency number to "on-air" or "during live event" problems or issues. 

The Relay Hawaii website is an online information service provided by Sprint - Relay Hawaii. Although the information is available to anyone, Relay Hawaii retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:

 

  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Relay Hawaii;

  2. Include the information on your own server or in your own documents without the permission of Relay Hawaii;

  3. Modify or re-use the text, graphics, or videos located on Relay Hawaii's website.

 

You may print copies of the information for your own personal use or store files on your own computer for your personal use only. 
Relay Hawaii reserves all other rights.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademarks of Ultratec, Inc.

 

Relay Hawaii service is provided by Sprint Relay as regulated by the Hawaii Public Utilities Commission (PUC).  

 

© Relay Hawaii 2010-2020. All rights reserved.