HOW DOES RCC WORK?

Captioner listens and transcribes conference call.

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Deaf/hard of hearing RCC participant reads the captioned conference call/meeting using a computer monitor, tablet
or mobile device.

 

RCC participant who prefers to TYPE: 
The RCC participant types (3a) comments or questions and sends via “Message to Captioner”. Captioner (3b) reads aloud the RCC participant’s comments or questions to conference call participants.

 

RCC participant who prefers to SPEAK:
The RCC participant speaks directly to conference call participants via the same conference bridge used by the captioner.​

 
VIDEO: Relay Conference Captioning  (click to play)

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  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Relay Hawaii;

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You may print copies of the information for your own personal use or store files on your own computer for your personal use only. 
Relay Hawaii reserves all other rights.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademarks of Ultratec, Inc.

 

Relay Hawaii service is provided by Sprint Relay as regulated by the Hawaii Public Utilities Commission (PUC).  

 

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