FEDERAL RELAY SERVICES

If you are a Federal employee (civilian or military) you qualify to use the Federal Relay Service.  The services include TTY, Speech-to-Speech, Captioned Telephone (CapTel), Video Relay Service (VRS), Video Remote Interpreting (VRI), IP Relay, and Relay Conference Captioning (RCC).

RELAY HAWAII EQUIPMENT PROGRAM (RHEP)

A program that enables to provide free equipment for Hawai'i residents with qualifying hearing or speech disabilities.

CUSTOMER PROFILE

Relay Hawaii Customer Profile allows relay users who access relay through a toll-free number to submit their user preferences such as: contact information, emergency numbers, conversation preference, speed dial, or customer notes.

SERVICE FEEDBACK

Are you satisfied with the Relay Hawaii Service? Do you have any complaints, comments, concerns or suggestions for us?  

WIRELESS DEVICES

Are you interested in getting a mobile device with a monthly payment at competitive rates for relay users? Come to the Sprint Relay Store website and find out more information!

PLEASE, DON'T HANG UP

Although not intentional, the hearing person who is receiving a relay call for the first time may hang up, thinking that a telemarketer is calling.

The Relay Hawaii website is an online information service provided by Sprint - Relay Hawaii. Although the information is available to anyone, Relay Hawaii retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:

 

  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Relay Hawaii;

  2. Include the information on your own server or in your own documents without the permission of Relay Hawaii;

  3. Modify or re-use the text, graphics, or videos located on Relay Hawaii's website.

 

You may print copies of the information for your own personal use or store files on your own computer for your personal use only. 
Relay Hawaii reserves all other rights.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademarks of Ultratec, Inc.

 

Relay Hawaii service is provided by Sprint Relay as regulated by the Hawaii Public Utilities Commission (PUC).  

 

© Relay Hawaii 2010-2020. All rights reserved.