Emergency Notification System (ENS) Alert

Emergency Notification System (ENS) offers a text notification system that allows deaf and hard-of-hearing Hawai’i citizens to receive emergency alert messages on any wireless device related to a natural disaster, such as a tsunami or any other emergency impacting the islands. The ENS service is FREE. Emergency Notification System is provided by Sprint Relay, as regulated by the Hawaii Public Utilities Commission (PUC). Hawaii State Civil Defense (SCD) supports the implementation of this service*.

To qualify for the Emergency Notification System (ENS), you must:

• Be a Hawai’i resident or kama’aina.

• Have proof of hearing loss, or have a communication disorder as certified
  by a doctor or audiologist’s report.

• Own a wireless device
  (open to any wireless carrier)**.

How do I sign up to receive alerts from the ENS?

It's easy! Email this information to relayhawaii@sprint.com or
fax to 1-866-410-4256.

• your name
• home zip code
• email address
• text/mobile number
• name of carrier
• wireless device model
• areas of interest for alerts***
  • possible areas of interest are:
    Maui, Oahu, Hawai’i or Kauai counties

Click here to download an ENS application form

Click here to sign up online (coming soon)

Click here to download Change of ENS Information form

Click here to download the ENS flyer

    * You will receive an alert message from Hawaii State Civil Defense
         during a natural disaster and the text/SMS number is: 313131.

  ** Individuals are responsible for any charges associated with
         receiving messages. Please check with your wireless carrier
         about your coverage plan.

*** Areas of interest mean a specific geographic location that you
         would like to receive an emergency alert. For example, if
         you reside in Oahu, you pick Maui as an area of interest. During
         your trip to Maui, you will receive an alert message related to
         a natural disaster in Maui.

NOTE: Individuals are responsible for notifying the Relay Program Manager of any changes to zip code, mobile number, email address, wireless carrier, mobile phone model, or no longer reside in Hawai’i.